IVR (Interactive Voice Response)
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Pharmacy Line HIPAA/HITECH Compliant IVR
Ateb’s IVR Solutions include: Pharmacy Line IVR Solution to automate phone call handling into the pharmacy; patented Inbound Patient Messaging Solutions that educate and remind patients about their medications; and Outbound Notification Solutions to patients for Prescription Ready, Pick Up Reminders, Refill Reminders, and Prescription Exception via phone calls, SMS/text messaging, and mobile app. Ateb continues to offer pharmacy workflow solutions including Web Refill, NDC Check, Bin Management, and SignatureLine.
Lagniappe Pharmacy Services
Lagniappe Pharmacy Services (LPS) works to maximize your pharmacy’s efficiency and profitability. With myPharmacyConnect our users are able to extend the reach of their pharmacy and connect to their pharmacy customers using online profiles for easy refills, texting, e-mail, and voice messaging with all formats available in English, Spanish and other languages. And our myPharmacyIVR is available as a standalone or integrated solution to add more convenience at a fraction of the costs of traditional IVR services. Lagniappe Pharmacy Services: Innovative, mobile, simple!
TeleManager Technologies, Inc.
IVR and Telecommunications Solutions
iREFILL™ CONNECT is the newest suite of pharmacy automation and connectivity solutions developed by TeleManager Technologies using its patented cloud-based platform. With years of experience bringing IVR solutions to the pharmacy industry, TeleManager makes it easier than ever to deploy, manage and benefit from our next generation of cloud-based pharmacy automation and telecommunications solutions. iREFILL VOICE provides affordable, easy to use and versatile - hosted IVR solutions tailored to meet the needs of any pharmacy. iREFILL TELECOM is an advanced telephone system, custom designed for today’s technology laden pharmacy. iREFILL MOBILE is a next generation interactive refill and medication management mobile App. Refill requests are sent directly into your pharmacy management system, and your patients receive real time responses regarding the status of each refill order. iREFILL FACEBOOK is an interactive Facebook App that enables patients to place their refill orders directly from their personal Facebook page. iREFILL MESSAGING is a suite of integrated outbound messaging solutions that notify patients via phone call, text messages or e-mail, when their prescriptions are ready for pickup/delivery or due for refill. These services and mobile apps can also be used for driving revenue through customized marketing, sales or educational announcements.